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Feature ownership
Members

Roadmap

What we're building
  • iOS and Android native support

    Capture exceptions on native platforms

    Project updates

    No updates yet. Engineers are currently hard at work, so check back soon!

Goals

Q4 2026 objectives

Objective 1: Increase signal, reduce noise (Owner: Hugues Pouillot)

Motivation: Customers should see one issue for each underlying problem and receive alerts only when aggregated activity requires attention.

What we'll ship:

Objective 2: Automate issue triage (Owner: James Gill)

Motivation: Customers and agents should know which issues matter, who owns them, and what happened without completing manual triage.

What we'll ship:

Objective 3: Make Error Tracking first-class for agents (Owner: Aleksander Błaszkiewicz)

Motivation: Agents need a reliable way to set up Error Tracking and retrieve product, runtime, release, and source-code context when they investigate issues.

What we'll ship:

Objective 4: Keep Error Tracking bills predictable (Owner: Cory Slater)

Motivation: Customers should not receive unexpectedly high bills after exception-volume spikes.

What we'll ship:

  • Complete the design for automatic rate limiting – Cory Slater
  • Define subscription pricing with the APM team – Cory Slater

Objective 5: Fit enterprise workflows (Owner: Hugues Pouillot)

Motivation: Large customers need stronger integrations, repeatable configuration, and a clearer path from an Error Tracking issue to their existing engineering workflows.

What we'll ship:

Handbook

What the Error Tracking team does

  • Exception capturing (autocapture, manual)
  • Exception querying
  • Exception management (assigning, merging, alerting)

How to work with the Error Tracking team

Reach out in our Slack channel #team-error-tracking

Who are we building for?

Primary (building for, churn indicates product failure)

Product & Growth Engineers

  • JTBD: Get notified when new issues happen / escalate, identify impact, have context to fix
  • Why prioritize: champion persona who adopts ET

Founders

  • JTBD: Same as above but specifically want to know when early users face any exception
  • Why prioritize: YC/high-potential, core to get-in-first strategy at product-led startups shipping multiple times/week

Who we somewhat support (product will fully support them in time but we’re ok with churn in the short term)

DevOps/SRE Engineer

  • JTBD: Cost control, release tracking, cross-service correlation, custom grouping for high-volume services
  • Why: we will ideally support these use cases but do not have full coverage right now (missing releases UI, automatic request ID instrumentation, complex snoozing / alerting rules based on thresholds, logs integration)

AI/ML Engineer (emerging)

  • JTBD: Track LLM quality degradation, hallucinations, cost explosions (non-traditional "exceptions")
  • Why: might churn to specialized tools while we work on integrating deeper with AIO

Support Engineer

  • JTBD: Quick context on user-reported errors to triage severity, share details with product engineers
  • Why: not a regular user but happy to support requirements that are a subset of the primary persona

Who we’re not building for (do not expect the product to be of great value)

Product Managers

  • JTBD: Understand which bugs block conversion/revenue, help prioritize by business impact

Vibe coders

  • JTBD: Be informed of improvement to metrics from automatic bug fixes
  • Why: Engineers in our ICP companies (high-growth startups, and those who could become that) generally do not vibe code their products